River Trail Cottages House Rules & Policies

Payments:

Full payment for cottages and RV sites is required 3 days prior to arrival. Credit cards only. Long-term tenants incur a $50 late fee if rent is overdue by 3+ days.

Liability:

Guests are responsible for any damage or injury caused by themselves, children, or pets. RTC is not liable for personal injuries, property damage, or theft.

Maximum Occupancy:

Total number of guests cannot exceed the cottage or RV site’s capacity.

Quiet Hours:

10:00 PM – 7:00 AM. Please be courteous to others. No loud music, parties, or disruptive noise after 10 PM.

Parking:

please park only in designated spaces. No overnight parking/storage of trailers, boats, jet skis, or utility trailers in common areas. Vehicles must be parked at the rented site. No blocking of roadways.

Check-In & Check-Out

· Check-in: 3:00 PM

· Check-out: 11:00 AM

· Early check-in/late check-out: Available upon request for an additional fee.

Cancellation Policy:

1) Cottages: Cancel within 48 hours of booking and at least 14 days before check-in for a full refund. No refunds for cancellations within 14 days, early departures, or shortened stays.

2) RV Sites: please refer to the RV booking platform for cancellation policies.

Rates & policies vary during peak periods and special events.

Smoking: All of our cottages and indoor venues are non-smoking. Smoking is strictly prohibited inside and around any cottage or indoor facilities. A fine of $250 will be imposed on anyone for violation. There are designated smoking areas around the outdoor fire pits that guests can use.

Visitors:

Allowed 9 AM – 10 PM; overnight stays are prohibited. Please notify RTC management before arrival at generalmanager@rtcrentals.com, or call at (830) 928-9002.

Prohibited Items:

Charcoal grills, wood fire pits, deep fryers, and tiki torches.
RV/vehicle maintenance and washing.
Paint products, chemicals, and clotheslines.
Hanging items from trees.
Dumping furniture or large items.
Drones or remote-controlled machines.

Trash:

Must be disposed of in trash receptacles and not left outside overnight.

Safety

Strictly Prohibited: Firearms, fireworks, illegal drugs, archery, paintball, slingshots, air guns, and disruptive behavior.
Speed Limit: 5 mph or under while on the property.
Supervision: Children under 14 must be accompanied by an adult. Pets and small children must be supervised at all times.

Vandalism:

Any damage caused by guests may result in immediate eviction.

Lost/Stolen Items:

RTC is not responsible for lost, stolen, or damaged property.

Profanity or violence toward guests or staff will result in immediate eviction without refund.

Pet Policy:

Allowed: Dogs only (no cats, birds, fish, farm animals, or reptiles).

Pet Rules:

o Please keep pets on a leash or in a kennel at all times.

o No pets on furniture or comforters; damage fees apply.

o Do not leave pets unattended for more than 3 hours.

o Owners must clean up after their pets and provide proof of vaccinations if requested.

o Pets are not allowed inside the RTC office or event center (Old Train Depot).

o Service animals are permitted.

Mail & Packages:

RTC does not accept mail or package deliveries. Guests must arrange alternative delivery options.

RVs & Travel Trailers:

Must be in good working order and under 10 years old. RTC reserves the right to refuse access to vehicles deemed unacceptable.

Tents & Outdoor Sleeping:

Tents, blow-up mattresses, sleeping bags, and cots are not allowed outside.

RTC reserves the right to refuse service to pets deemed disruptive or unsuitable. Failure to comply with these policies may result in eviction without refund.

Thank you for respecting our rules and ensuring an enjoyable stay for all guests!